In this section, you’ll find a number of resources to assist you in serving our Parkland Community Health Plan members. Remember, you can always find more information in our provider manual.
Claim Appeal Update
Effective May 1, 2024, PCHP’s Provider Claim Appeal process changed. All initial claim appeals are to be filed as a Level I Claim Appeal. If you disagree with the outcome of the original appeal, you may submit a Level II Claim Appeal.