PCHP offers nonemergency medical transportation (NEMT) to all HEALTHfirst (STAR Medicaid) members. Members must use Access2Care to set up medical transportation. 

To schedule a free ride to and from a food bank or grocery store, you must call 1-833-931-3844 at least two days in advance.  

Phone reservations, press 1. Monday-Friday, 8am-5pm (CT) 

Where’s My Ride, press 2. Monday-Saturday, 5am-7pm (CT) 

Limit of one ride per month in the Dallas Service Area; English/Spanish interpreter services available, TTY 7-1-1. 

What do I need when I schedule a trip for myself? 

  • Medicaid ID number  
  • Address  
  • Your phone number 
  • Date and time  
  • Any unique needs you may have, like using a wheelchair or walker, so the right vehicle can be sent